Trade Account Guide

Trade User Guide

What Is a Trade Account?

A Trade Account is a special account designed exclusively for professional service providers who purchase our products as part of their work or business operations.
Unlike standard customer accounts, a Trade Account gives approved users access to trade-only pricing, exclusive discounts, and benefits that are not available to regular
shoppers.
This account exists to support professionals who buy in volume or on a recurring basis and
need better pricing to run their business efficiently.

Who Is a Trade Account For?

Trade Accounts are strictly for service providers only.

This includes (but is not limited to):
● Contractors & installers
● Maintenance and repair professionals
● Commercial service providers
● Businesses purchasing products for client work

🚫 Trade Accounts are not intended for personal use or normal retail customers.
Applications that do not meet the trade criteria may not be approved.

Why Apply for a Trade Account?

By applying for a Trade Account, eligible users gain access to several trade-only advantages, including:

● Exclusive Trade Discounts
Special pricing not available to regular customers.

● Priority Access
Faster processing and support tailored for professionals.

● Business-Friendly Purchasing
Designed to make repeat and bulk ordering simpler and more cost-effective.

● Long-Term Savings
Better margins for businesses that rely on our products regularly.

Why We Require a Separate Trade Account

We created the Trade Account system to:

● Clearly separate professional buyers from retail customers
● Ensure fair pricing for trade users
● Avoid confusion around eligibility and discounts
● Maintain a smooth experience for both audiences

This helps us serve our trade partners better while keeping our retail experience straightforward for standard customers.

How to Apply

If you are a verified service provider and believe a Trade Account is right for you, you can
apply by submitting your details through our Trade Account application form.
Once submitted, our team will review your application and get back to you as soon as possible.

Not Sure If You Qualify?

If you’re unsure whether a Trade Account is suitable for you, feel free to reach out to our team.
We’re happy to clarify, discuss your use case, and guide you in the right direction.

We believe this dedicated Trade User Guide helps set the right expectations, avoids
confusion, and allows the right professionals to apply with confidence.
If you have any feedback or suggestions, we’re